Summary: AC 444 never sells your personal data. Your information is used solely to deliver platform services, maintain security, and meet legal obligations.
1Introduction
AC 444 is an international-standard online gaming platform built specifically for users in Bangladesh. We believe your personal privacy is a fundamental right, and that belief is the foundation of our Privacy Policy.
This Privacy Policy explains in detail what personal information AC 444 collects, why we collect it, how we keep it secure, and what rights you have. By using the platform, you agree to this Privacy Policy.
This policy applies to the AC 444 website, mobile app, and all digital services. For any questions, reach us at support@ac444.im.
Our Commitment: We respect your data. We never sell or transfer your personal information to third parties without your permission.
2What Information We Collect
AC 444 only collects information that is strictly necessary. We do not ask for excessive or irrelevant data.
| Data Type |
Example |
Why It's Needed |
| Identity Information |
Name, date of birth, national ID number |
KYC Verification & Age Confirmation |
| Contact Information |
Mobile number, email address |
Account verification, transaction alerts |
| Financial Information |
BKash/Nagad/Rocket number, transaction history |
Payment Processing & Fraud Prevention |
| Technical Information |
IP address, device type, browser information |
Security & Multiple Account Detection |
| Gaming Information |
Game history, bet amounts, and session duration |
Responsible Gaming Monitoring |
Optional Information
The following information is optional, but providing it helps us serve you better.
- Preferred language and communication channel.
- Consent to receive promotional emails.
- Feedback and ratings for service improvement.
3How We Collect Information
AC 444 collects your information through several methods.
Direct Collection
- Information you provide directly when completing the registration form.
- Documents uploaded for KYC verification.
- Information you provide through support chat.
- Transaction details at the time of payment.
Automatic Collection
- Through cookies and tracking technologies during website visits.
- Technical information about your device while using the app.
- Game session logs and activity records.
What we do not collect: Your full bank account details, card numbers, and passwords are never stored on our servers.
4How We Use Your Data
Your data is used only for specific purposes, and your consent is obtained before any such use.
Service Delivery
Account management, payment processing, game access, and customer support.
Ensuring Security
Fraud detection, prevention of multiple accounts, and account security.
Service Improvement
Analyzing user experience to improve the platform.
Legal Obligations
Meeting regulatory requirements and preventing money laundering.
What We Don't Do
- We never sell your personal data to any third party.
- We do not send promotional messages without your consent.
- We do not share your data with irrelevant advertisers.
5Data Retention & Security
AC 444 uses industry-standard security technology to keep your data protected. Our systems undergo regular security audits.
Security Measures
- TLS/SSL Encryption: All data transfers are secured with 256-bit encryption.
- Two-Factor Authentication (2FA): OTP verification is required at login.
- Firewall & DDoS Protection: Servers are protected against cyber attacks.
- Regular Backups: Reducing the risk of data loss to zero.
- Access Control: Only authorized personnel can access specific data.
Data Retention Period
How long we retain your data depends on the type of information and applicable legal requirements.
- Active account data: retained for the full duration your account remains active.
- Transaction records: retained for up to 5 years as required by law.
- After account closure: personal data is deleted within 30 days (unless retention is required by law).
Data Center: Your data is stored in internationally certified secure data centers with 24/7 security monitoring.
6Information with Third Parties
AC 444 may share information with third parties only in limited circumstances and strictly on a need-to basis.
May Be Shared
- Payment Processors: Used solely to process transactions via bKash, Nagad, and Rocket.
- Game Providers: For game operations with licensed game studios.
- Legal Authority: When required by a court order or government directive.
- Auditing Body: For security and fairness verification.
Not Shared
- Advertisers or marketing companies.
- Any other gaming platform.
- Any third party for commercial purposes.
Contractual Safeguards: Every third party we work with is contractually bound to uphold our privacy standards.
7Cookie Policy
AC 444 uses cookies and similar technologies on its website. Cookies are small text files stored in your browser.
Cookie Types
- Essential Cookies: Required for login sessions and security. These cannot be disabled.
- Functional Cookies: Remembers your preferences such as language and theme.
- Analytics Cookies: Analyzes usage patterns to improve the platform.
You can disable cookies at any time through your browser settings. Please note that doing so may affect certain features.
8Your Rights
You have several important rights over your personal data. AC 444 respects these rights and makes them easy to exercise.
Right to Access Your Data
You can request a copy of the data we hold about you at any time.
Right to Rectification
You can request that any inaccurate or outdated information be corrected.
Right to Erasure
You may request deletion of your data where there is no legal obligation to retain it.
Right to Restrict Processing
You can request that we restrict how we use your data for specific purposes.
Right to Data Portability
You can download your data in a readable format.
Right to Object
You can object to promotional communications or specific uses of your data.
To exercise these rights, email us at support@ac444.im. We will respond within 30 days.
9Minors' Information
AC 444 is strictly for users aged 18 and above. We do not knowingly collect personal information from minors.
- Age is verified at the time of registration.
- If we become aware that a minor holds an account, it will be suspended immediately.
- Any data found to belong to a minor will be deleted immediately upon discovery.
- If you have any concerns, parents or guardians can reach us at support@ac444.im.
10Policy Changes
AC 444 may update this Privacy Policy from time to time. Users will be notified in advance of any significant changes.
- The date of any update will always be noted at the top of the page.
- For major updates, a notification will be sent via email or on the platform.
- Continued use of the platform after any update constitutes acceptance of the revised policy.
11Contact
For any questions, complaints, or requests regarding privacy, please get in touch with us.
Email
support@ac444.im
Response Within 30 Days
Live Chat
24/7 in Bangla
Average response time: 3 minutes